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User Is Not Able to Login Application after Resetting Password from Forget Password and Reset from Admin Screen (Doc ID 3005300.1)

Last updated on FEBRUARY 19, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User is not able to login application after resetting password from 'forget password' and 'reset from admin' screen.


EXPECTED BEHAVIOR
---------------
User should able to login application after resetting password from 'forget password' and 'reset from admin' Screen.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Login page -> Forgot password
2. Click on email generated link -> Set new password
3. Try to login with new password-> Not able to login.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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