My Oracle Support Banner

KYC Workflow Error Post Version Upgrade from 808 to 812 (Doc ID 3007474.1)

Last updated on MARCH 06, 2024

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Post upgrade from 808 to 812, the user was facing an issue with the KYC onboarding workflow

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.