My Oracle Support Banner

OBBRN: No Data Found In Account Transactions (Doc ID 3007693.1)

Last updated on MARCH 11, 2024

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The user has done a cash deposit and cash withdrawal on an account and tried to check the transaction details in the Account transactions screen for the same date. But the system is throwing the following error.

ERROR
-----------------------
Data not available for the given search

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Cash deposit done with today's date.
2. Cash withdrawal with today's date. 
3. Account transactions date range selected from today to today but no results returned. 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.