"Check Transaction Status" For Adhoc Internal Is Not Working. Error "System Cannot Process. Please Try Later" Is Observed.
(Doc ID 3008278.1)
Last updated on MARCH 06, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
"Check Transaction Status" is not working. Below error is observed.
ERROR
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System cannot process,please try later.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login as retail user.
2. Go to Payments > Transfers > Adhoc Internal Transfer
3. On successful payment, click on Check Transaction Status on confirmation screen.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user is not able to view transaction status.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |