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System Error is Faced when Transferring Money From Virtual Account to Virtual Account (Doc ID 3008976.1)

Last updated on MARCH 11, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.2.0.0.0 version, Production Support

When attempting to Transfer money from Virtual Account to Virtual Account, the following error occurs.

ERROR
-----------------------
Error "System cannot process the request currently. please try again later" is showing while transferring money to virtual account


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application
2. Select Hamburger Menu
3. Payments>Transfers>Transfers-Existing Payee
4. Fill the details and check the issue

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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