Loan Statement With Same Reference No And Description
(Doc ID 3009001.1)
Last updated on MARCH 18, 2024
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Whenever user make pre-payment txns and check loan account statement, it is observed that 2 rows are reflected on statement with same reference no and description.
EXPECTED BEHAVIOR
Whenever user make pre-payment txns and check loan account statement, below is expectation.
1) Reference no should be different.
2) Description for one txn should be as principal
3) Description for second txn should be view as interest.
STEPS
The issue can be reproduced at will with the following steps:
1. Log into OBDX with Retail user
2. Make loan pre-payment.
3. Navigate to loan statement.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |