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Please Specify User Name Error is Observed on Force Change Password Screen (Doc ID 3009641.1)

Last updated on MARCH 13, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

When user password expires and after login user is asked to update their password from the Force Change Password screen on Mobile devices, below error is observed after submit.

ERROR
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Please specify User Name

STEPS
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The issue can be reproduced at will with the following steps:
1. Login with a user whose password has expired on a mobile device.
2. User is asked to change password through Force Change Password screen.
3. Enter the required details and click on Submit.

Cause

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In this Document
Symptoms
Cause
Solution
References


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