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MX Testing - Unable To Enter Charge And Remittance Information (Doc ID 3009674.1)

Last updated on MARCH 19, 2024

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Unable to enter Charge and Remittance information under PSDOCBBT


EXPECTED BEHAVIOR
-----------------------
Charge and Remittance information should be saved in PSDOCBBT


STEPS
-----------------------
1. Go to PSDOCBBT – FI / Bank transfer
2. Click on New and try to input in 'Unstructured Remittance Info' under "Remittance Information" Tab.
3. User is unable to enter remittance Info, as field is disabled.
4. Enter other details and click on Enric.
5.Go to Charge Information tab. Charges will be populated.
6.Modify Charges and click on OK
7.Enric again and go to Charge Information tab.
8.Charges are vanished.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot save Charge and Remittance information in PSDOCBBT

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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