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Slowness in screen PSSOCNVW on click of search button (Doc ID 3009928.1)

Last updated on MARCH 23, 2024

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
PSSOCNVW screen hangs when user click on search button

EXPECTED BEHAVIOR
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PSSOCNVW screen should list the details faster on click of search button

Simulation steps
-----------------------
The issue can be reproduced at will with the following steps:
1. Visit PSSOCNVW screen and click on search button
2. Check the screen hangs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select the record soon for further action.

Changes

Application changes have query tuning changes, so the details will be listed faster on click of search button in screen  PSSOCNVW

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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