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Account Number Field Gets Overlapped with Other Fields on iOS App and Safari Browser (Doc ID 3009944.1)

Last updated on MARCH 14, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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On iOS app and Safari browser on Mac/iOS devices, the account input label on below identified screens (listed below) gets overlapped with other label on the screen due to which user is unable to read/select any of these fields.

  a. Payment > Favorites
  b. Payments > Saved Drafts
  c. Payments > Payment Inquiries > Payment status inquiry
 
EXPECTED BEHAVIOR
-----------------------
There should not be overlapping of fields and labels on the screen and they are clearly visible to user for reading and selecting each field properly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login and navigate to the listed screens on Safari browser (Mac) or iOS App (iPhone, iPad).
2. Observe the labels are seen as overlapping with other labels/fields.

Cause

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In this Document
Symptoms
Cause
Solution
References


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