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OBPM/ PROD Issue - Payments Cancelled In PXDOVIEW But Still Pending In NON STP Queue (Doc ID 3011436.1)

Last updated on MARCH 26, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.2.0 version, Production Support

ACTUAL BEHAVIOR
---------------
OBPM/ PROD issue - Payments cancelled in PXDOVIEW but still pending in NON STP queue

In Production there are transactions with source code OBDX_OUT_ABROAD that are having status Cancelled in PXDOVIEW but still pending in NON STP queue.
It was re-simulated in UAT test env. and we managed to collect OBPM logs after initiation of transaction. Along with UAT logs, attached are table spools and print screens; Production example as well.

As a workaround, in Production, users are manually removing these transactions from NON STP queue but this is not acceptable as a solution.
Kindly check and provide us the permanent fix for this.

EXPECTED BEHAVIOR
-----------------------
Cancelled transactions should not remain pending in any queue.

Changes

 Fix :- NOTSTP case handled. Code ported from maintenance line.

Components Affected : canceltxnservice.java;

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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