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Error is Observed when Generating API Consumption and Party Wise User Groups Report (Doc ID 3011884.1)

Last updated on MARCH 27, 2024

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

While trying to generate API Consumption Report below error is observed on screen. Also, when checked for generated Party Wise User Groups Report under My Reports, it shows Status as Error.

ERROR
-----------------------
System cannot process the request currently. Please try later.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Admin.
2. Use the toggle menu and navigate to Reports > Report Generation.
3. Under Adhoc tab select report type as API Consumption Report. On click of Generate button error is observed.
5. Select Party Wise User Groups Report and check the PDF option and click on generate.
6. Go to My Reports, the generated report in point 5 shows Status as Error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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