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KYC Search Screen Have New Values In Customer Type Search Field Does Not Work (Doc ID 3012216.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

In KYC Assessment Search and List page, in the Customer Type search field, there are two new fields appearing in the drop-down:
- Customer
- Others
These are NOT VALID Customer Type values. The presence of these values are confusing to the users  since it returns no values as there are no customer records with these specific customer type values.

Valid Customer Types (which is already listed in the drop-down) according to the FSDM Ref Guide 8.1.2.5 is:


IND: Individual
FIN: Financial Institution
ORG: Other Organization

Version : 8.1.2.5

Cause

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In this Document
Symptoms
Cause
Solution
References


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