OBBRN: Cash Deposit Towards Dormant Account Is Not validated During First Submit (Doc ID 3014229.1)

Last updated on APRIL 08, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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OBBRN: Cash Deposit Towards Dormant Account Is Not validated During First Submit

User is doing cash deposit for dormant/ inactive account. Maker is getting a popup window saying Account is Dormant, and when clicked on Confirm or Cancel of that pop up, accounting entries are getting posted.

Note: User has not yet submitted the transaction.


ERROR
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AC-VAC05 - Account <Acc_no> Dormant
RM-TX-BE-01 - Unhandled Exception Occurred


EXPECTED BEHAVIOR
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After cancelling the transaction, accounting entries should not be passed, and customer account should be credited.


STEPS
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The issue can be reproduced at will with the following steps:
1. Input the details in Cash deposit screen
2. Click on Submit - Dormant Message Pops up
3. If user click on Confirm, there is a unhandled exception and ignored that message
4. Now before submitting the txn, system is posting acc entries.
5. After step 2, if user clicks on Cancel, system is still posting acc entries.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, accounting entries are getting posted even before the submit

Changes

Cause

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