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Two Identical Records Seen on View Cash Withdrawal Screen for Transactions Rejected at OBCM Core (Doc ID 3014247.1)

Last updated on APRIL 04, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After creation of Cash Withdrawal if it is rejected from Core OBCM (Oracle Banking Cash Management) side, it shows two records on View Cash Withdrawal screen with same Slip & Reference Number.

EXPECTED BEHAVIOR
-----------------------
After creation of Cash Withdrawal if it is rejected from Core OBCM it should not show two records on View Cash Withdrawal screen with same Slip & Reference Number.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Corporate user.
2. Use the toggle menu and navigate to Cash Management > Collections > View Cash Withdrawal.
3. Rejected Cash Withdrawal from OBCM Core shows two records with same Slip & Reference Number.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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