While Withdrawing Goal, Error "Sorry, The Amount Cannot Be Redeem At This Time" Is Observed.
(Doc ID 3015047.1)
Last updated on APRIL 08, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
While Withdrawing goal, below error is observed.
ERROR
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Sorry, the amount cannot be redeem at this time.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX with retail user
2. Navigate to PFM
3. Click on 3 dots->Withdrawal.
4. Click on Submit.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user is not able to withdraw PFM.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |