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Error "Sorry, the deposit cannot be opened at this time." Is Observed on Initiating a New Term Deposit of Type 'TD- Interest in Advance' and Maturity Instruction as 'Renew Principal and Interest' (Doc ID 3016630.1)

Last updated on APRIL 18, 2024

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to open a new Term Deposit of type 'TD- Interest in Advance', Maturity Instruction has 'Renew Principal and Interest' Option,
following error occurs.

ERROR
-----------------------
Sorry, the deposit cannot be opened at this time.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Application
2. Navigate to Account-->Term Deposit-->New Deposit
3. Select TD type, Interest in Advance, Maturity Instruction has 'Renew Principal and Interest' Option, submit

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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