OBVAM - Diagram View Under The Account Transaction Enquiry Is Throwing Error (Doc ID 3016650.1)

Last updated on APRIL 17, 2024

Applies to:

Symptoms

OBVAM Diagram View under the account transaction enquiry is not working.

When user Clicks on Diagram View in Account Transaction Enquiry, system is throwing error.
 

ERROR
-----------------------
Diagram View Available only after including child accounts.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBVAM
2. Navigate to Virtual Account Management -> Queries->Account Transaction Enquiry
3. Pass in Virtual Account Number
4. Click on Diagram view and is throwing error.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the Diagram View

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.