Trade Finance | In Guarantee Amendment Acceptance Confirm Screen, When User Click On "Go To Dashboard" System Redirects to Blank Screen (Doc ID 3016697.1)

Last updated on FEBRUARY 14, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR

While doing Guarantee Amendment Acceptance, a Blank screen appears when the user clicks on "Go to dashboard" on the confirm screen.

EXPECTED BEHAVIOR

While doing Guarantee Amendment Acceptance, when the user clicks on "Go to dashboard" on the confirm screen, a blank screen should not appear.

STEPS

The issue can be reproduced at will with the following steps:
>> Login to OBDX as a corporate user
>> Go to Trade Finance>>Bank Guarantee>>Inward Bank Guarantee>>Guarantee Amendment Acceptance
>> Select one Guarantee to approve
>> Click one confirm on review
>> You will reach the confirm screen. On the confirm screen click on “Go To Dashboard”
>> Click “Go To Dashboard” on the confirm screen. It navigates to a blank screen.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users can not view dashboard when clicking on "Go To Dashboard” on the Guarantee Amendment Acceptance confirm screen

Changes

 No changes done to hardware/product or environment caused this issue.

Cause

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