CONSOL STATUS REMAIN 'MOVE TO QUEUE'
(Doc ID 3016843.1)
Last updated on MAY 28, 2024
Applies to:
Oracle Banking Payments - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.3.0 version, Implementation Support
Day1 - Upload pain001 and consol is in ECA queue.
Day2 - ECA positive response is received. INIT-Reversal ECA is initiated by the system.
Negative response is received from ECA system for ECA INIT-Reversal.
Issue:
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issue 1. Consol status remain 'Move to Queue'
issue 2. Underlying transaction process status remain as 'initial status'.
Expected:
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1. Consol status should be updated as Cancel as ECA is cancelled.
2. Underlying transaction process status should also update as cancelled.
Cause
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In this Document
Symptoms |
Cause |
Solution |