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CONSOL STATUS REMAIN 'MOVE TO QUEUE' (Doc ID 3016843.1)

Last updated on MAY 28, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.3.0 version, Implementation Support


Day1 - Upload pain001 and consol is in ECA queue.

Day2 - ECA positive response is received. INIT-Reversal ECA is initiated by the system.
Negative response is received from ECA system for ECA INIT-Reversal.

Issue:
-------
issue 1. Consol status remain 'Move to Queue'

issue 2. Underlying transaction process status remain as 'initial status'.

Expected:
---------
1. Consol status should be updated as Cancel as ECA is cancelled.

2. Underlying transaction process status should also update as cancelled.

Cause

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In this Document
Symptoms
Cause
Solution


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