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Incoming Sepa Instant Payment Is Not Displaying In PFDIVIEW Screen When Pending In EAC Queue (Doc ID 3017190.1)

Last updated on MAY 28, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.3.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Payment is not displaying in PFDIVIEW screen


EXPECTED BEHAVIOR
-----------------------
Payment should display in PFDIVIEW.

Note: it is observed that transaction is displayed in all the relevant tables in DB and also displayed in EAC queue with pending status in front end. when response is received for EAC after that payment is displaying in PFDIVIEW.

Payment should display in PFDIVIEW even when the payment is pending for the response.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Incoming sepa instant payment is not displaying in PFDIVIEW screen when pending in EAC queue
2. Upload incoming SEPA instant payment via queue.
3. Payment displayed in PFSINBRW and transaction generated.
4. EAC enabled.

Cause

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In this Document
Symptoms
Cause
Solution


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