Trade Finance | User Is Unable to Open Downloaded Import LC Swift Message PDF, Getting Error "Failed to Load PDF Document"
(Doc ID 3019018.1)
Last updated on FEBRUARY 14, 2025
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
When attempting to open the downloaded Import LC Swift message.
the following error occurs.
ERROR
Failed to load PDF document
STEPS
The issue can be reproduced at will with the following steps:
1. Login to an application as a Corporate user.
2. Trade Finance -> View Import LC > Swift Message tab >Download the Swift message.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot open the downloaded Import LC Swift message.
Changes
No changes done to hardware/product or environment caused this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |