OBVAM - Users Are Unable To Fetch Identifier In Remittance Details Screen (Doc ID 3019608.1)

Last updated on MAY 01, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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OBVAM - Unable to fetch identifier in Create Remittance Details Screen.

In create remittance details screen, unable to fetch the virtual identifier. When clicked on LOV, no records are fetched.


EXPECTED BEHAVIOR
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Virtual Identifier should be fetched in the LOV.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBVAM
2. Use the toggle menu and navigate to Virtual Account Management > Remittance ID > View/Edit Remittance ID or Create Remittance ID
3. Unable to fetch Virtual Identifier.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the virtual Identifiers in the LOV

Changes

Cause

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