My Oracle Support Banner

System Is Not Showing Account Class Even Though Record Is Closed In STDACRES (Doc ID 3021256.1)

Last updated on JUNE 20, 2024

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
System is not showing account class even though record is closed in STDACRES

EXPECTED BEHAVIOR
-----------------------
 once the record is closed in STDACRES user should be able to access the Account class in STDCUSAC screen .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Go to STDACRES Screen
2.Close the record for any account class for xxx branch
3.Go to STDCUSAC
4.Enter customer
5.Enter currency INR
6.Go to Account Class LOV
7.Account class is not showing in LOV


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.