Blank Screen Is Shown While Trying to View Invoice under Manual Reconciliation
(Doc ID 3022310.1)
Last updated on MAY 16, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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While trying to view Invoice under Manual Reconciliation, blank screen is shown for the selected Invoice. On the same screen for Single cashflow no data is showing on screen even though API is getting data.
EXPECTED BEHAVIOR
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Invoice details should be shown on the screen on selecting Invoice under Manual Reconciliation.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Corporate user.
2. Use the toggle menu and navigate to Receivables/Payables > Reconciliation > Manual Reconciliation > Receivables/Payables against Payment/Credit Note.
3. Select any Invoice and click on its hyperlink. A blank page is shown on the side of the screen.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |