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Incorrect Pmt Rating On Closed Accounts (Doc ID 3022947.1)

Last updated on MAY 23, 2024

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.12.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
New payment rating is calculated when reversing PAID OFF transaction after one month on closed accounts.

Account was current all along but when it was closed it was reported as status 13 and payment rating of 1 which means it is delinquent.


EXPECTED BEHAVIOR
-----------------------
Payment rating should be 0 for non-delinquent account

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select/Create an Account.
2. Run the batch job and Make Payments in the Account.
3.Verify Account Status, Payment Rating, account first delinquent date.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Incorrect Payment rating reported to metro2.

Cause

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In this Document
Symptoms
Cause
Solution


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