PSDICBBT(Inbound) Created Transaction, System Is Allowing To Reverse The Same Transaction Twice. (Doc ID 3023683.1)

Last updated on MAY 27, 2024

Applies to:

Symptoms

On : 14.5.0.0.0 version, Production Support

ACTUAL BEHAVIOR
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PSDICBBT(Inbound) created transaction, system is allowing to reverse the same transaction twice.

After creating a transaction in PSDICBBT screen and authorizing it, when tried to reverse the transaction through PSDOCBRT, the system is allowing to reverse the same transaction multiple times.

EXPECTED BEHAVIOR
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System should not allow to save the reversal operation 2nd time.

STEPS
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The issue can be reproduced at will with the following steps:
Step 1: Create a transaction through PSDICBBT screen and authorize it
Step 2: Go to PSSICNVW screen and query for that particular transaction
Step 3: Select the transaction and click on the option to Reverse
Step 4: Click on enrich and then save the reversal operation (PSDOCBRT screen). Note the return reference number and original transaction number
Step 5: Query the original transaction number again in PSSICNVW screen and select the record and click on reverse option
Step 6: Click on enrich and save the transaction again

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, System is allowing to reverse the same transaction twice.

Cause

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