Error DIGX_PROD_DEF_0000 When Submitting Duplicate Cheque and Reference Number Not Available on Cheque Deposit Screen
(Doc ID 3025880.1)
Last updated on MAY 31, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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1. On Cheque Deposit screen when submitting duplicate Cheque / already used Cheque Number below error is observed on screen.
2. Reference Number is not available on View Cheque Deposit screen.
ERROR
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DIGX_PROD_DEF_0000
EXPECTED BEHAVIOR
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1. It should show already used cheque error or the Provider Response error "Instrument with same No and Drawn On Bank already Present".
2. Reference Number should be available on View Screens. It should be same across View Cash Deposit / View Cash Withdrawal as well.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Corporate user.
2. Use the toggle menu and navigate to Cash Management > Collections > Cheque Deposit.
3. Create a new cheque deposit slip by using already used cheque number.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |