UNABLE TO VIEW A CUSTOMER FROM 360 VIEW SCREEN STDCULND VIA THEIR MOBILE NUMBER SEARCH
(Doc ID 3026711.1)
Last updated on JUNE 10, 2024
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.0.0 version, Production Support-SET
ACTUAL BEHAVIOR
---------------
Unable to view a customer from 360 view screen STDCULND via their mobile number search
EXPECTED BEHAVIOR
-----------------------
User should be able to view customer from 360 view screen using their mobile number search.
STEPS
-----------------------
1. Go to STDCULND
2. Select a customer which is a Staff
3. In search criteria enter Mobile number
4. System throws error 'ST-CULN-001'
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view staff customer details using mobile number search.
.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |