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UNABLE TO VIEW A CUSTOMER FROM 360 VIEW SCREEN STDCULND VIA THEIR MOBILE NUMBER SEARCH (Doc ID 3026711.1)

Last updated on JUNE 10, 2024

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Unable to view a customer from 360 view screen STDCULND via their mobile number search


EXPECTED BEHAVIOR
-----------------------
User should be able to view customer from 360 view screen using their mobile number search.




STEPS
-----------------------
1. Go to STDCULND
2. Select a customer which is a Staff
3. In search criteria enter Mobile number
4. System throws error 'ST-CULN-001'


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view staff customer details using mobile number search.

.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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