"System cannot process the request currently. Please try later." Error Displayed on Adhoc Transfer Screen for USD-EUR Currency (Doc ID 3026898.1)

Last updated on JUNE 04, 2024

Applies to:

Symptoms

When attempting to perform adhoc transfer between USD to EUR, following error occurs.

ERROR
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On Screen:
System cannot process the request currently. Please try later.

In Logs:
ERROR com.ofss.digx.app.forexdeal.service.core.calculator.Calculator - RunTimeException from calculateForeignExchangeRate for exchangeRateRequestDTO com.ofss.digx.app.forexdeal.dto.common.currency.exchangerate.ExchangeRateRequestDTO@10c97bf3 in class com.ofss.digx.app.forexdeal.service.core.calculator.Calculator
java.lang.NullPointerException: null
at com.ofss.digx.app.forexdeal.service.core.calculator.Calculator.calculateForeignExchange(Calculator.java:124)

STEPS
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The issue can be reproduced with following steps:
1. Login via corporate maker.
2. Navigate to adhoc transfer.
3. Enter details where transfer from has USD currency, field pay by is set to credit account currency i.e EUR.
4. Click on Submit.

Note: EUR-USD pair is maintained as through currency AED.

Changes

Cause

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