SYSTEM IS NOT PASSING ACCOUNTING ENTRIES FOR CHARGES SEPARATELY BASED ON MAINTENANCE DONE IN PCDNWDDP (Doc ID 3027218.1)

Last updated on JUNE 11, 2024

Applies to:

Symptoms

On : 14.7.0.3.0 version, Implementation Support

System is not passing accounting entries for charges separately based on maintenance done in PCDNWDDP (Accounting templates for R-Transactions).

Processing of PACS.004 containing charges has two problems -

1 - System is updating the original accounting entry amount in pmtb_accounting_entries with the new amount present in the file and which contains charges (original transaction amount=83,701.69, return amount including 1.98 charges=83,703.67). This has only a display impact but gives users incorrect information in PCDOVIEW screen.

2 - System is not passing separate entries for the R-Transaction. Original amount of 83,701.69 should be reversed and charges of 1.98 should be deducted from customer account.

Cause

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