OBTFPM - In All Workflows Application Date Is Getting Modified (Doc ID 3030738.1)

Last updated on JUNE 24, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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OBTFPM - Workflows - Application Date getting modified

OBTFPM Application date getting changed automatically as per system date
Transaction was registered on 01 March 2024 due to some clarification user processed the transaction and kept it Hold Later clarification received from customer when again processing the transaction Application date was automatically changing as per branch date (Application date) this is lead to TAT breach.

EXPECTED BEHAVIOR
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System should not change Application date. Also this is issue for all the modules


STEPS
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The issue can be reproduced at will with the following steps:
1. Initiate a Transaction on date X
2. Due to some clarification, the transaction was kept hold
3. Later the same was fetched from tasks, and progressed
4. On acquiring, system is changing the application date to sysdate


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, application date is changing to sysdate.

Changes

Cause

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