My Oracle Support Banner

OBBRN_Account Service - Account Address Update Is Not Working (Doc ID 3031022.1)

Last updated on JUNE 26, 2024

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Account address update is not working - OBBRN_Account Service
In obbrn account service when updating Account address, service is not working..

ERROR
-----------------------
Once query the customer account number system is giving error message and customer service log is failing in JSON.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a account.
2. Enter the Account address from account services.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.