OBTF - Islamic Guarantee Claim Settlement - On Save Modified Settlement Details are Defaulted (Doc ID 3031275.1)

Last updated on JULY 01, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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OBTF - Islamic Guarantee Claim Settlement

User created an Islamic Guarantee Claim Settlement, by changing the claim_cust_amount from default acc to different account.
Post Save, when the settlement Details are viewed, claim_cust_amount is reverted back to default acc.


EXPECTED BEHAVIOR
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System should remain the changed account and should not change back to default account. User should have the choice to change the settlement account during claim settlement.


STEPS
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The issue can be reproduced at will with the following steps:
1. In guarantee claim settlement screen, select new and given the contract ref no, claim SI no and query
2.Select Settlement tab, by default the Account ACC1 for claim_cust_amount is populated
3.Manually change the claim_cust_amount account from ACC1 to ACC2and saved the record
4.After saving the record, visit settlement account then claim_cust_amount is changing back to default account ie., from ACC2to ACC1


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, system has reverted back the claim_cust_amount to default acc.

Changes

Cause

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