SYSTEM IS NOT DERIVING THE DEBIT ACCOUNT FROM PMDCYCOR WHEN RELEASING THE PAYMENT (Doc ID 3033627.1)

Last updated on AUGUST 07, 2024

Applies to:

Goal

 On : 14.7.0.3.0 version, Implementation Support

Issue Description:
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System is not deriving the Debit Account from PMDCYCOR when releasing the payment from PQSSTPQU. Then if user provides the Debit Account in PQSREPQU the transaction will go through successfully. But if user only provides the Credit Account and leaves the Debit Account blank in PQSREPQU the problem will occur.

STEPS
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The issue can be reproduced at will with the following steps:
1-Upload one incoming MT103 in NOK currency where field 59 does not contain a valid account (e.g. :59:/XYZ)
2-Message will be moved to the Inbound Messages STP Queue (PQSSTPQU) with Pending Cover Match
3-Release the payment from PQSSTPQU using the "Release" button
4-Payment will be moved to the Transaction Repair Queue (PQSREPQU) with Dr/Cr Account Resolution
5-Provide a valid Credit Account. Debit Account is blank and will be still left blank as Debit Account should have been already resolved from PMDCYCOR maintenance
6-Payment will be moved to Process Exception Queue (PQSPRQUE)
7-Retry from PQSPRQUE using the "Retry" button
8-Payment will remain in Process Exception but it will not be available anymore in screen PQSPRQUE and it's not possible to proceed further with the transaction

Solution

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