OBBRN: Dashboard Widgets Display Issue (Doc ID 3035645.1)

Last updated on JULY 30, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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1. Data available in SRV_TB_CH_TILL_TOT, SRV_TB_CH_TILL_TOT_DENM, SRV_TB_BC_EJ_LOG tables. But data not available in Till Cash Position, My transaction status widgets.

2. We have requested an Add payment in the Service Request for an account and saved the request. But, saved requests not available in the widget.

As we verified the tables in day 0 setup, all the tables are having data.

EXPECTED BEHAVIOR
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Data should be properly displayed in the following widgets
1. Till Cash Position,
2. My transaction status widgets.
3. Service Request widget
4. Customer search Widget

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBBRN Application.
2. Verify the widget data.

Cause

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