OBTFPM | Unable To Perform Guarantee Amendment | CS-TF-008, CS-TF-009, CS-TF-008, CS-TF-011, CS-TF-012 (Doc ID 3036123.1)

Last updated on JULY 23, 2024

Applies to:

Symptoms

OBTFPM: Unable to perform Guarantee Amendment

Users are facing difficulties in executing the guaranteed Amendment during the data enrichment phase.
System is throwing errors


ERROR
-----------------------
Unable to process charge simulation request.
CS-TF-008 - Mandatory Field Split Account Branch is blank
CS-TF-008 - Mandatory Field Split Account Currency is blank
CS-TF-008 - Mandatory Field Split Account Number is blank
CS-TF-009 - Invalid $1
CS-TF-009 - Invalid Split Account Currency
CS-TF-009 - Invalid Split Account Number
CS-TF-011 - Invalid Account for the customer in the Split Settlement
CS-TF-012 - Invalid Split Amount or Split Percentage
IS-ACC01 - Invalid Account specified
LC-VALS-475 - Failed while trying to confirm the amendment.
ST-SAVE-054 - Failed to Save


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBTFPM
2. Perform Guarantee Amendment
3. Move to DE stage
4. Move to Advices tab
5. System is throwing error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete DE stage of Guarantee Amendment

Changes

Cause

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