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DE WEBSERIVE: TIME OUT DUE TO DUPLICATE OFFSET ACCOUNT CHECK (Doc ID 3038788.1)

Last updated on AUGUST 04, 2024

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

DE Webserive: Time out due to Duplicate OFFSET account check


ERROR

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java.sql.SQLTimeoutException: ORA-01013: user requested cancel of current operation



STEPS

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The issue can be reproduced at will with the following steps:


1) Call a DE Webserive with 300 Duplicate offset accounts

 

BUSINESS IMPACT

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The issue has the following business impact:

Due to this issue, users cannot process the request and failed due to Timeout.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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