OBBRN|Issue In Cheque Return Transaction From OBB In Case Of Dormant/Frozen Accounts
(Doc ID 3039529.1)
Last updated on AUGUST 14, 2024
Applies to:
Oracle Banking Branch - Version 14.5.0.0.0 to 14.5.0.0.0 [Release 14]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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User is unable to compete Cheque Return Transactions when account is frozen/Dormant or customer is deceased.
EXPECTED BEHAVIOR
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System should overall complete cheque return transactions and should apply Track on such accounts.
STEPS
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The issue can be reproduced at will with the following steps:
1. Launch outward clearing on No debit or Frozen or Dormant or Deceased customer account.
2. Return that cheque from OBB using a reject code that has charges applicable.
3. Submit transaction.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |