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User Is Not Able To View Outward Guarantee, Error "System Cannot Process, Please Try Later." Is Observed. (Doc ID 3039533.1)

Last updated on AUGUST 05, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

User is not able to view Outward Guarantee, below error is observed.

ERROR
-----------------------
System cannot process,please try later.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Corp User
2. Go to Trade Finance > Bank Guarantee > Outward Bank Guarantee > View Bank Guarantee
3. Once fetched the data, click on guarantee number.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to view outward guarantee details.

Cause

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In this Document
Symptoms
Cause
Solution
References


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