Home Branch Change in System Configuration Does Not Take Affect (Doc ID 3039745.1)

Last updated on AUGUST 14, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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After changing the Home Branch code from System Configuration > Branch Details screen, it is observed that even though the new Home Branch is getting reflected on the System Configuration screen under Branch Details, payment transaction still fetches the related date as per the earlier configured home branch.

EXPECTED BEHAVIOR
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After changing the Home Branch code from System Configuration > Branch Details screen, transactions must fetch the required details, e.g. date in a payment transaction, of the newly configured home branch.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Admin.
2. Navigate to Configuration > System Configuration > Branch Details and update the Home Branch after clicking on Edit button.
3. Login as Maker user and initiate a payment transaction.
4. Observe that the date in the information message pop up on the Review screens picks date from earlier branch code.

Changes

Cause

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