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After Click On Chatbot Link On Android, App Is Getting Closed (Doc ID 3040036.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

On : 22.2.0.0.0 version, Production Support

The user cannot use Chatbot functionality on Andriod, the below error is observed.

ERROR
-----------------------
The application get closed whenever the user clicks on the chatbot link

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX with the Adnriod App/emulator
2. Click on the Chatbot link

Cause

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In this Document
Symptoms
Cause
Solution
References


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