Corporate Deposit, LD And FT Contracts Save Error - GW-SRT9002
(Doc ID 3040539.1)
Last updated on AUGUST 11, 2024
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.3 version, Production Support-SET
When attempting to open LD / FT contract,
the following error occurs.
ERROR
-----------------------
GW-SRT9002 - Unable to Retrieve the Original Message for Multi Trip Id $1
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. FT / LD contract creation fails with error GW-SRT9002
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with contract creation.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |