FCUBS - Unable To Close AED Account | AC-HOF20 (Doc ID 3041421.1)

Last updated on AUGUST 15, 2024

Applies to:

Symptoms

FCUBS - Unable to Close AED Account

When user performs Account closure in IADCUSAC for an AED account by passing closure mode and offset account details, system is throwing error


ERROR
-----------------------
AC-HOF20 - Currency decimal position not matching for FCY\LCY amount
ST-CUS24 - Closure of Account Failed
ST-SAVE-012 - Failed to Close the Record


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In IADCUSAC screen, enter the account number, execute the query.
2. Click on close and given the details of close mode and offset account details, click ok
3. Getting the error AC-HOF20 and ST-CUS24
4. Attached the logs.
5. The account is AED currency and the decimals maintained is 2 digits.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close AED account

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.