"System cannot process the request currently. Please try later." Error on Accessing Origination Application (Doc ID 3041447.1)

Last updated on AUGUST 14, 2024

Applies to:

Symptoms

When attempting to proceed with origination application, the following error occurs.

ERROR
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System cannot process the request currently. Please try later.

In logs:

STEPS
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The issue can be reproduced at will with the following steps:
1. Launch the OBDX application.
2. Navigate to origination application --> Click open.
3. Error with blank screen observed.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot proceed with origination application.

Cause

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