OBP_Checker Unable To Authorize Cancelled Transaction From EDD Queue (Doc ID 3041876.1)

Last updated on AUGUST 16, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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OBP Checker unable to authorize Cancelled transaction from EDD queue

Simulation steps :
1. Initiate transaction from OBDX , attach the document while initiating the transaction.
2. Transaction should move to EDD queue.
3. Cancel the transaction from EDD queue with Non auto auth user.
4. Verify the satus of queue status and auth status
5. Auth status is Authorized , queue status is Pending
6. In EDD queue , under Queue action log queue status is cancelled , auth status is unauthorized
7. Checker unable to authorize , since auth status is authorized
 
Auth status is authorized when transaction cancelled from EDD queue with Non Auto Auth user .
Queue status is cancelled in EDD queue under queue action log with unauthorized status .

Cause

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