OBP_System Allowing Notify Source From DV Queue Even If All Documents Are Verified (Doc ID 3041881.1)

Last updated on AUGUST 19, 2024

Applies to:

Symptoms

System is allowing the User to perform Notify Source operation from Document Verification Queue, even though the user has selected the Document verified flag as Yes.

Ideally system should throw error if user does a Notify source when all documents are in Verified status as there is no provision for the Customer to re-upload the documents from OBDX Payment status Inquiry screen when the documents are in Verified Status.

So, even in OBP, system should not allow for the user to Notify to source when documents are verified.

Expectation: If all the documents are in Verified status, System should not allow for Notify Source.
 

Simulation Steps:
1) Push any transaction in Document Verification Queue (PQSDOCAQ)
2) From Maker user, Click on Approve button and select Document verified status as Yes for all the documents available
3) Click on Notify Source
4) System will allow the user to Notify Source

Cause

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