Hide Staff Members Account Balance And Customer Panel (Doc ID 3042246.1)

Last updated on AUGUST 20, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------

The Bank wants to hide the Account Balance shown in customer panel of only Staff member Customers.

EXPECTED BEHAVIOR
-----------------------
Bank want's to hide customer's balance in customer information widget panel on cash deposit screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Visit the cash deposit screen.
2. Input any staff customer account number and verify the account balances is visible.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, account balance of staff customers is visible to other staff.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.