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Generic Error Messages Shown While Opening New Term Deposit (Doc ID 3042297.1)

Last updated on AUGUST 22, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
------------------
Generic error messages as below displayed while opening new term deposit.

Error : "Sorry, the deposit cannot be opened at this time."

EXPECTED BEHAVIOR
-------------------
Appropriate error messages should be displayed while opening new term deposit in accordance with error from product processor.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into application
2. Navigate to account >term deposit >new deposit
3. Fill the details and submit.

Cause

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In this Document
Symptoms
Cause
Solution
References


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