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Unable To Receive Notification From OBPM In OBBRN For BC-DD Transactions (Doc ID 3043681.1)

Last updated on SEPTEMBER 02, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Implementation Support


Unable to receive Success notification from OBPM into OBBRN.
Bank has successfully maintained Notification Preferences in PMDEXTNT Screen.
Currently, they have done configuration for Source Code OBREMO and Rest Preferences also maintained.

Notification logs are also not writing at OBPM side.

SYSTEM User adapter-service logs at OBB are showing following error:

On UI in OBB we are facing: 'Transaction is in Pending Status Waiting for notification from OBPM'.
In, OBADAPTER.SRV_TB_AD_OBPAY_TXN_LOG Table txn_status is in 'PENDING'.

 

ERROR
-----------------------
SYSTEM User adapter-service logs at OBB are showing following error:
obremo-srv-adp-adapter-services | ENTITY_ID1 | ERROR | [,] | o.s.b.w.s.s.ErrorPageFilter.forwardToErrorPage | Forwarding to error page from request [/web/v1/adapter/obpayStatusUpdate] due to exception [Error creating bean with name 'scopedTarget.getApplicationEntityManager' defined in class path resource [oracle/fsgbu/plato/core/persistence/provider/PlatoProxyEntityManager.class]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [javax.persistence.EntityManager]: Factory method 'getApplicationEntityManager' threw exception; nested exception is java.lang.NullPointerException]
java.lang.NullPointerException: null
at oracle.fsgbu.plato.core.persistence.provider.PlatoRegistry.getEntityManagerFactory(PlatoRegistry.java:340)
at oracle.fsgbu.plato.core.persistence.provider.PlatoProxyEntityManager.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform BC-DD transactions

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, On UI in OBB we are facing: 'Transaction is in Pending Status Waiting for notification from OBPM'.

Cause

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In this Document
Symptoms
Cause
Solution


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